Dear Mr. Vanty:
I am writing to express our deep appreciation for the quality of service my husband, Michael, received
from all of the Atrinity Home Health staff following his shoulder surgery in April.
Michael has mobility challenges from his MS which were further complicated after his surgery since he had onyly one
arm to support himself in moving around. His surgeon was initially skeptical about the benefits of in-home physical/occupational
therapy vs. out-patient therapy. With each follow-up visit, however, his surgeon was surprised and pleased with his
Without exception, everyone we dealt with from Atrinity was pleasant, professional and helpful. Pam (nurse) was very
attentive, checking with the doctor’s office with questions or concerns. Mary, Jody and Sandy each helped with therapy.
With only one good limb, the recommendation of a hemi-walker made a huge improvement in his mobility and confidence
the first few weeks after surgery and he is still using it. They also worked with him on learning to maneuver his C-300
power chair, further boosting his confidence.
Despite his limitations, Michael hates the word “can’t” and wants to do things himself. He is a fall risk so I was afraid
he would really get hurt those first few weeks. He begrudging agreed to have a home health aide during his recovery
to avoid a potential fall and setback. Sheila was a ray of sunshine, and he always looked forward to the camaraderie
of visits from “My Sheila.” It was a relief to know that she was there to help him with things he otherwise should
not attempt or would not be able to do himself. An invaluable lesson, Sheila helped Michael understand that it was
okay and, in fact, preferable to wait for assistance with certain things, such as laundry or changing a light bulb.
She assisted with his personal care and made sure he actually ate a healthy breakfast or lunch. He notes that she makes
the best PBJ sandwiches and he would even have her make extra for the in-between days when she wasn’t coming!
Jenny is truly an angel. She made numerous suggestions which improved daily living and served as a catalyst for further
therapeutic options, not just in connection with his shoulder, but more for his overall mobility, health and quality
of life. Jenny successfully pushed Michael in his shoulder therapy and opened his mind to new possibilities in general.
She emphasized safety and the real consequences of risks he might take, coordinated obtaining a bed-rail which has
made it significantly easier for Michael to get out of bed, arranged for a leg brace evaluation, and began the discussion
of hand-control options for driving. Among other things, Michael is now seeing a physiatrist at Gaylord to begin working
towards using a leg brace. He is also having out-patient PT for his shoulder and reports that the new therapist is
very impressed with the level of ability Michael achieved working in-home with Jenny. Congratulations on recruiting
such a wonderful staff of caring professionals willing to go the extra mile. We hope you will recognize their efforts.
Please extend our sincere thanks to all (hopefully, we didn’t miss any names!) for making a positive difference in
Linda and Michael